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Business and Leadership Courses
The business and leadership courses may be taken individually or as part of the
Frontline Leadership Certificate (aside from the Project Management Essentials).
- Foundations of Frontline Leadership
Gain the foundation you need to redefine yourself as a leader and get work done through others.
Learn more & register for Foundations of Frontline Leadership.
- Interpersonal Communication and Conflict
Effective communication requires active listening, an understanding of the audience, and delivery of a clear message. It also allows for constructive dialogue around conflicting points of view. In addition to improving your ability to communicate well and keep conflict constructive, you will also have an opportunity to practice these skills in a low-pressure environment.
Learn more & register for Interpersonal Communication and Conflict.
- Basics of Finance & Strategy
Improve your understanding of how operations, finance, marketing, and other functions must work together to create and execute a successful business strategy.
Learn more & register for Basics of Finance & Strategy.
- Building Influence and Managing Performance
The most influential leaders provide their team members with clear performance expectations and feedback, continually coach employees, and recognize good performance. You will learn and practice all of these skills in this course.
Learn more and register for Building Influence and Managing Performance.
- Building Effective Teams
Learn to avoid the pitfalls of dysfunctional teams and gain practical skills that contribute to high performance.
Learn more and register for Building Effective Teams.
Project Management Essentials
Studies show that the majority of projects fail to deliver expected outcomes. Projects often take longer than planned, exceed budgets and deliver fewer benefits than advertised. While some factors are beyond a project manager’s control, following a few fundamental principles can dramatically increase the likelihood of success.
Learn more and register for Project Management Essentials.